At MotoHaven Bikes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
1. Information We Collect
We collect personal and transactional data to process your orders securely:
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Full Name
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Contact Number
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Email Address
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Billing & Shipping Address
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Payment Method (EasyPaisa, JazzCash, COD)
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IP Address and browsing activity (for security)
👉 We do not store banking credentials or sensitive financial data. All payments are securely processed through trusted third-party payment partners.
2. How We Use Your Information
Your information is used to:
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Process and fulfill orders
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Send order and delivery updates
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Provide customer support
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Improve website experience
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Detect and prevent fraud
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Comply with legal obligations
3. Information Protection
We use SSL encryption, secure hosting, and limited database access to keep your data safe. Payment transactions are encrypted and processed externally by EasyPaisa and JazzCash.
4. Cookies Policy
Our website uses cookies to:
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Remember your preferences
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Maintain your cart session
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Improve performance and personalization
You may disable cookies, but this may affect website functionality.
5. Data Sharing & Disclosure
We do not sell or rent your data. It may only be shared with:
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Courier services for delivery
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Payment processors for secure transactions
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Legal authorities if required by law
6. Your Rights
You have the right to:
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Request access to your data
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Request corrections or deletion
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Opt out of marketing communications
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Learn how your data is used
7. Data Retention
We retain customer information only for as long as needed for operational, legal, or support purposes.
8. Policy Changes
We may update this policy periodically. Any changes will be posted on this page with the updated date.